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Technical Support Services

Faster Your Website Response

At Astin technology, we provide technical support for specific software products, applications, and websites. Our tech support services include long-term technical-support contracts, pay-as-you-avail, and incident-based support.

Our IT support services typically include remote troubleshooting services, on- premise services, and basic usability assistance. Being a responsible technical support service provider, we provide competitive services for the small, medium or enterprise-scale organizations who frequently intend to outsource their internal technical support services. We provide round the clock technical and functional L1, L2 & L3 support for all available version of Maximo/SCCD/ICD products under the supervision of domain experts.

Astin’s Software Extends its Technical Support Services in Below Segment

  • Maximo EAM/SCCD/ICD - Technical and Functional Support
  • IBM Tivoli Products-Technical and Functional Support
  • IBM Tivoli Products -Installation/Customization Support
  • Other Software Product Support
  • Business Intelligence Support
  • Big Data Support Services
  • Database Administration & Maintenance Support
  • Microsoft Technologies Support
  • Java/J2ee Technologies Support
  • Maximo EAM/SCCD/ICD - Integration Support
  • Software Development Support
  • Reporting Development Support

Astin’s Available Software Support Model

  • On-site 24x7 Support
  • Offshore 24x7 Support
  • On Call 24x7 Support

Astin’s Resource Deployment Model – For Software Support

  • Monthly T&M basis
  • Hourly basis
  • On-Call Support

Why To Choose Technical Support Services

Business Solutions for a Better Tomorrow

We at Astin only hire the experienced professionals and follow the set rules to provide sure-fire technical assistance services. Our skilled professionals embrace new technologies & trends and accordingly tackle every complex issue raised by the clients with 100% satisfaction rate. So, if you are looking for the right technical support partner, then connect with us and enjoy the seamless technical assistance for your business.

  • A well equipped State-of-the –art research and development centre.
  • Over 50+ top-rated developers, designers and programmers.
  • Dedicated resources in technologies including PHP, Joomla, SharePoint, etc.
  • An ISO 2008:2015 certified company with 24*7 guaranteed support services.
  • Delivered over 100 innovative web development projects to clients globally.
  • Strong global client presence spans across 15 countries worldwide.
  • Flexible engagement models with solutions that strictly adhere to international coding guidelines.

Our Certification

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