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Astin Universal Request Approver

AURA Application

Revolutionize the workflow of your business using AURA solutions. We at Astin Technology committed to delivering proactive IT services.

AURA (ASTIN UNIVERSAL REQUEST APPROVER) is a simple add-on products designed specifically for MAXIMO/SCCD, which provisions to create tickets, route workflows and approve Tickets (SR, Incidents, and Problems), offerings, Change, Assets, Work Orders, Purchase Orders etc., in different MAXIMO flavors according to the workflow design.

AURA is enlisted in IBM Global Solutions Directory as a quick reference of AURA. PM/TL or Process owner can see their bin’s/assigned tickets in AURA and route their workflow through AURA. Apart from this, they can get a notification for SLA breach or going to breach in configured time intervals.

AURA Solutions are available as:

  • Mobile Applications
  • SMS based solutions

It works efficiently across all the smartphones available in the market. AURA works as add-on software that expedites the approval process in all the flavors of MAXIMO i.e. SCCD, EAM, TSRM, Transportation, Oil & Gas, Utility, Real Estate etc. MAXIMO users receive all the instructions (Actions) required to complete the MAXIMO workflow assignments on their phone via SMS or in Mobile App.

Faster Approval Process and Information Flow

  • Automatic Approval Process on single SMS without opening MAXIMO UI
  • Single Reply SMS to complete the assignment
  • It works everywhere and automates approval process anytime, supports two-way communication.
  • It functions for all existing applications in MAXIMO available in different flavors in real time as well as queue processing.

AURA @Maximo Mobile Application/SMS Feature

  • Create New Tickets
  • Ticket Details and Status Check
  • Inbox/Assignments Approval
  • Workflow Routing/Approval
  • Service Offering Catalog Approval/Routing
  • Team Bin Tickets Routing/Approval
  • Change, Work Orders Workflow Approvals Processing
  • Workflows routing for any application in Maximo
  • SLA Breach Notification
  • Severity Tickets Detail, Notification and Status Change
  • Workflow Approval/Routing In Bulk
  • Ticket Feedback on Resolve Status

Advantages of the solution

  • Inbox Assignments Approval for Maximo/SCCD
  • Bulk approval process support for all Maximo/SCCD Inbox Assignments
  • Accessible from anywhere, anytime
  • To expedite, quicker turnaround time, location-independent, secure, economical and simple automated process implementation
  • To improve profitability, efficiency, and productivity
  • To expedite information conveying to end-user
  • Largely used for information-based services
  • The fastest, easiest and the most cost-effective way to keep informed at the same time

How AURA Approver works with Maximo

  • Automatically detect active inbox assignments against the users.
  • Automatically detect associated workflows.
  • Sends SMS for each active assignment with a unique code against the workflow of each action
  • User can complete the workflow assignments by opting either of the two ways through Mobile App or SMS
  • Reply on SMS received with a unique code against each action to complete assignments.
  • AURA supported for Android, iOS, Windows and Symbian phone to interact with Maximo/SCCD

Astin’s Proficiency in developing a Universal Request Approver @ Maximo Mobile Approver

Being a market leader in IT offshore services in India, USA, we have developed top rated a universal request using Maximo tool. Our highly optimized IT solutions have made us first choice among fortune brands. Our innovative professionals take care of every project with their best possible efforts and bring right solutions at competitive prices. We deliver endless customization services in a promising manner and make your business operation quick and reliable. If you are looking for top-notch IT services then connect with us and get a custom-made solution for your business.

Our Certification

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