CRM: End to End Digital Solutions

Astin Technology provides business-driven solutions and technical consultancy services for all available CRM Products. We have highly skilled developers and consultants. They have long years of best-in-industry expertise and fantastic work records. This allows us to meet every complex and technical need for all leading CRM products which includes license based such as Salesforce, MS Dynamics, SugarCRM and Open Source, SuiteCRM.

Our certified CRM team is well versed with the latest technologies and provides real-time support in a promising manner. We follow the latest market trends and ensure competitive solutions for our esteemed clients to meet their business objectives and goals.

Our CRM Services covers:

CRM Customization
Third Party Integration
CRM Training (Onsite and Offsite)
CRM Development
CRM Migration
CRM Set up for new businesses
Data Migration

Existing CRM Customization

We customize your existing CRM solution as per your current business requirements. The solutions we put in place are designed keeping future requirement changes in mind.

Custom Consoles: Customized CRM consoles simplify everyday CRM tasks and streamline processes. Our specialists can help in creating bespoke solutions and training your staff so that everyone is on the same page.
Custom Email Services: Follow up and communicate with your customers better through custom emails. Leverage CRM to define your specific fields, objects, and relationships to give your emails that personal touch.
Custom Reports and Dashboards: We offer budget-friendly customization of CRM to build features that produce custom reports. Our services also include revamping your internal dashboards as per your business needs.
Data and Access Management Customization: We revamp data management wizards, access management connectors, and third-party integrators to build a complete BI solution for you.
App Customization: Reshape your CRM mobile apps to connect with your customers better than ever before. Introduce custom tabs and features making apps more appealing and user-friendly.

Third Party Integration

We help and assist our customers to integrate the CRM solution with various Third Party API’s such as Zendesk, Twilio, Slack, Skype, Asterisk, Docusign, and others as per current business requirements. The solutions we put in place are designed keeping future requirement changes in mind.

CRM Data Integration: We can integrate multiple frameworks and synchronize their data so that the resulting setup contains genuine information. Our experts have extensive experience in Master Data Management (MDM) techniques, information administration, and other processes.
Process Integration: We can integrate processes that require complex planning, testing, and exception handling. It typically impacts multiple applications and can easily get messy. Our experts can guide you through each step of the integration process.
Identity and Security Integration: We can set up and configure authentications to applications for secure administration through CRM security integration and facilitate cross-application sign-in utilizing CRM identity integration solutions.
Integration with Internal Applications: We provide CRM integration services with on-premise applications such as ERP, Databases, Legacy systems, Website, Accounting, Inventory, Order Management, Data Warehouse,XML files, etc.
Integration with Cloud Services: Our service spectrum encompasses cloud framework integration with CRM. Popular cloud-based frameworks we cover include Amazon Web Services, Google App Engine, and many more.

CRM Migration

We provide and assist our customer from Salesforce to SuiteCRM migration, MS dynamics to SuiteCRM migration and vice versa to meet their business objectives and goals.

SugarCRM to Salesforce & Salesforce to SugarCRM migration: We can bypass the complexities and hurdles of transferring data from Sugar CRM to Salesforce and Salesforce to SugarCRM with our easy migration strategies. Let our experts show you how a smooth and accurate migration is carried out.
Other Legacy System to Salesforce, SugarCRM, SuiteCRM or MS Dynamics: Astin Technology can help you migrate many other legacy CRM setups such as MS Dynamics CRM, NetSuite, Sage CRM, as well as QuickBooks and Excel spreadsheets to the cloud-based Salesforce platform.
SuiteCRM to Salesforce: Our teams move beyond free migration tools packed with risks. We can securely migrate Leads, Accounts, Opportunities, Relations, Tasks, and Contacts from SuiteCRM to Salesforce.
MS Dynamics to Salesforce: Do you wish to export your Contacts and other data from MS dynamics without getting into complicated procedures? Allow us to migrate your data to Salesforce swiftly and accurately with necessary customization as needed.
Upgrading Existing CRM Setup: Our specialists can handle CRM Version Upgrades. Equip your existing CRM setup with the latest updates and features using our simple techniques.

CRM Administration and Training

Monitoring: We offer proactive monitoring of your CRM implementation, identifying the areas of improvement, recommended courses of action, development of best practices, and creating an improvement plan.
Helpdesk: Consult us about CRM products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help, 24x7.
Architecture Review: Let us review your implementation architecture and perform required enhancements like creation of custom objects, record types, fields, page layouts, custom links and buttons, and Introduction of junction objects, if necessary.
eMail Administration: We assist you with workflow email alerts, creation/modification of email templates, mail merge templates, and much more.
End-User Training: Astin Technology can empower your team with the CRM expertise they need and upgrade their skill level through basic and advanced training of CRM concepts and strategies.

Our Certification

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