Instant Support On Call

Astin technology provides instant support on-call services that include technical and functional L1, L2 & L3 support for all available versions of Maximo/SCCD/ICD products. Our dedicated support and maintenance team help you proficiently in order to provide real-time support.

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Astin’s offers Instant Support On-Call Services For Maximo/SCCD/ICD Products

Being a reputed web and app development company in India, USA, we bring one-stop solution for our esteemed clients. From IT-enabled services implementation to instant support on-call services, we take care of everything with our best possible dedicated efforts. Our skilled instant support team understands the loss of single minute downtime of online services and provides quick support with sure-fire practices.

Available Support Model

Implementation, Enhancement and Admin Support

Architecture Design
Process Workflow development
Upgrades & Migrations
Integration with ERPs (SAP, Oracle etc..)
Performance Tuning
Report Development (Cognos, BIRT )
Application and Form Administration
Adding Domains, Change/modify the data/filed attributes and parameters
Configuring escalations and Cron Task modification
Field Level MBO, Bean Customizations & Enhancements
Inbound, outbound processing class and user exit class modification
Email configurations for workflows/escalations

Changing the Application level/System Level XMLs
User Administration, User management (adding and deleting users from Security, Person Groups)
Application Usage and access Modifications control.(Group level security, conditional expression Manager)
Workflow management and Administration
Configuring and Administering MIF
Data integrity check and Handling the exceptions
Report administration
Backend error, Index violation errors, Open cursor Errors
Back up restorations. Data upload
LAD setup for TDS and AD
VMM Sync Configuration
User Sync through TDI Integration

Application Server Maintenance Support

Key Benefits

Optimized performance, availability, scalability, flexibility, and security
A virtual worry-free implementation with 24×7 monitoring and support
Maximize long-term ROI, Reduces IT spends on monitoring activities
Improved flexibility and adaptability to create new support structures for Maximo/SCCD/ICD operations
Increased performance and availability while cutting costs
Dedicated focus of resources and capital on innovation and developing core competency to compete in the current economic times.

Why Hire Our Instant Support On-Call Services

Market reputation matters as it increases the brand value and increases your business ROI exponentially. Our instant support on-call services help you perform online seamlessly and solve all the raised queries based on Maximo/SCCD/ICD products quickly. We help you excel in your business and create the robust web presence in the market.

Testimonials

It's a pleasure to work with Astin team. The project delivered by Astin’s professionals was of high quality and exactly meet our business needs. The professionalism and the time management skills of the PHP developers were really amazing. Thank you so much Astin Technology.

Mike

Professionals at Astin are very talented and flexible for the personalized requirements. I would like to say thank to the Astin professionals for their outstanding performance. I am looking forward to a long-term business relationship.

Steve

The professional team of Astin provided us an amazing job even in the strict deadlines. The website they created for us was superb and enables us to set the new benchmarks for our competitors. Great job!

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